I solved the same problem months ago by contacting customer services myself instead providing the required pp as the email. Never reply any email directly when in doubt, in this case, it is very true. For you just provide your pp into dark webs. Suggest you change your pp, not just this account, and forward that email for their investigation. It’s my personal experience, not trying to scare you. Sorry I did not read it sooner, and sorry you are a step further than my dilemma. Hope this can lessen your damage. All your related contacts are in danger now, for they are as exposed when you provide that pp to them.
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