PayPal has advised me that after the verification process is completed, I would receive an email stating the process was completed and my documentation (confidential) would be removed and the email would state this.
Now PayPal has changed the response saying that they can't remove it. After being very direct in stating that my personal confidential information would be removed, I have reluctantly submitted the information required. Now PayPal is refusing to remove this confidential information. I have transcripts of the conversation and seek to further escalate this through legal representation.
PayPal has violated my confidentiality by not following the process that it's employees have stated in messages.
... View more