The exact same thing happened to me just today. Created the account, and before I could even finish setting it up (confirm email address, phone number etc.) I saw a message at the top of my screen telling me that my account was permanently limited. What made it even more frustrating was that I tried emailing customer service through the Message Centre, but you could tell that all the responses were from a bot. There was no explanation, no actual help, just the same script over and over again. Smh. Horrible customer service. Nonexistent really.
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