PayPalMichelleW, I have been calling paypal for months, and it's always the same thing. To give you a few examples, I called paypal was transferred to someone in the dispute dept. they told me I needed to speak with someone in paypal credit who then told me I needed to call Synchrony Bank. I called Synchrony Bank they told me to call paypal, do you know how many times I went back and forth making phone calls between the 3?? ALL DAY And how did Synchrony Bank become a party to this, I have no relationship with them and until this matter I've never dealt with them before. Another day I called and was told it would be taken care of in 24-48 hours, 2 days later when it had not been taken care of I called back, I was told the exact same thing, 24-48 hours. 2+ weeks later and it's still not taken care of!!! This has been the absolute WORST experience I have ever encountered. Now the merchant called me and said they spoke with someone at paypal and THEY were told the money has already been refunded to me so that is why they cannot issue me a credit! I'm just wondering how can I have a refund from paypal when it clearly is under dispute? And why can't anyone tell me what is going on? Last week when I called , I was told just keep checking your paypal account. I'm tired of calling and getting absolutely NOWHERE. This has been going on since December, it's March......
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