I can confirm that this has nothing to do with eBay, and has nothing to do with using a trusted device. I was just prompted to receive a one-time passcode sent to my cell phone INSTEAD of my password (not alongside it) while logged into a VPN (not a recurring IP address), in an incognito window (no previous PayPal log-ins), for a website I have never purchased anything from before, and on my company-issued computer (not saved as a trusted device).
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Just tagging a few PayPal accounts here to try and get a justification for this. Even if you are just community manager employees and don't have access to decision-making on a security level at the company, someone needs to be running this issue up the chain. This is totally unacceptable.
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