I can confirm that this has nothing to do with eBay, and has nothing to do with using a trusted device. I was just prompted to receive a one-time passcode sent to my cell phone INSTEAD of my password (not alongside it) while logged into a VPN (not a recurring IP address), in an incognito window (no previous PayPal log-ins), for a website I have never purchased anything from before, and on my company-issued computer (not saved as a trusted device). @PayPal_Sean @PayPal_Natasha @PayPal_Jo @PayPal_EJ @PayPal_BJ Just tagging a few PayPal accounts here to try and get a justification for this. Even if you are just community manager employees and don't have access to decision-making on a security level at the company, someone needs to be running this issue up the chain. This is totally unacceptable.
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@PayPal_Natasha , please explain how this feature is meant to protect customers. If someone steals my phone, they can immediately make a purchase with Paypal without needing to know my password OR be able to get past the log-in screen of my phone, as these one-time text notifications pop up directly on the lock screen. Who is this even benefiting other than potential criminals? For one of the biggest payment processors in the world, this is an insanely stupid security risk and might cause me to drop Paypal altogether.
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