I ordered an item from a company-did not know it was Chinese-said it was shipping from US. Got the product and it isn't even close to what it portrayed in the ads. I would never use it. I asked to return-they said no but would give me 10% off. I said no I really would like my money back. They said they could give 15% off. I said now I want my money back it isn't the product I believed I was getting. Escalated the resolution. Now they say I can have refund If I paid for return to their China address. Seriously-way to expensive to get my $150 back. Am I just out of luck? I am very disappointed with this
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