It is pretty disgusting that after this simple explanation of a gross defect in its system, PayPal has done NOTHING to fix it. This problem leads to people getting RIPPED OFF when merchants fail to make clear or provide advice on recurring payments. The only way I have been able to cancel recurring payments is to go to the PayPal Help page, type in cancel recurring payments, and then click on a link that is in the help advice. EXTREMELY COMPLICATED AND FRUSTRATING FOR A CORE BUSINESS TASK. Not good enough PayPal.
... View more