I have talked to a Customer Service Representative on the phone several times during the past week, and I've failed to get a sensible answer about my PP account every time. Today I called again and the individual to whom I spoke said my account didn't show up on her screen, and she needed to transfer me to Customer Service. Apparently she pushed the wrong button because she mistakenly transferred me directly to Synchrony Bank. The man who answered was confused as to why she would have done that. But it was fortunate for me he answered because I finally received info about my account that was exactly what I needed to know. Has anyone else in this community had similar lack of service when calling PayPal Credit Department? I'd like for my evaluation of the lack of good service I received to be reported to someone in administration who could do something about improving the service.
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