Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. By browsing this website, you consent to the use of cookies. Learn more
Thank you for support! At this moment I managed to contact the persona that made the wrong payment and he promised that he will refund the cost of the dispute at the end of the month. I will wait until then and after I will contact support, again, for this. I am saying "again" because I`ve tried to contact support about the problem of the refund and I had no luck because the case is closed and no other discussions can be made about it.
... View more
The refund was done by paypal support. Anyway I was contacted by the sender by email and I was supposed to send him the money back if paypal would've been unable to make the refund because of the claim. During the claim I have answered to paypal support that the money were send to me by mistake.
... View more
I received a payment that was not addressed to me.
The person that made the payment was sending the money to my account and was supposed to send them to somebody else. He opened a claim for the payment under false pretenses (item not received) and I was charged for "Dispute Fee" and transaction cost.
I had nothing to sell nor was I selling anything, he send the money to somebody else.
I don't want to pay for any "Dispute fee" or transaction cost because I did nothing else but having the misfortune of being the one that received those money. How can I clear my account negative balance and make the one that made the mistake to pay the "Dispute fee" and transaction cost?
... View more