I won $250 in the Holiday giveaway and tried to use the winnings to make a purchase online. Initially, it appeared that the transaction was successful and my order was placed but shortly thereafter I received an email from the retailer saying there was a problem with the payment method. Ultimately I had to use a different payment method to complete my order but the initial transaction is still pending on my PayPal account and the transaction amount was deducted from the giveaway winnings. I don't understand why it is still pending and the prize money deducted since I had to use a different payment method (PayPal credit) to complete the purchase anyway.
Anyone else have this issue? I have spent a couple of hours on the phone with PayPal customer service and was told that this is a technical error on PayPal's side and to wait a few days for it to be resolved. It has been over a week and there has still been no resolution or follow-up communication.
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