Their response to why they shipped it on the 4th despite being told both by me on the 29th to cancel the order was as follows: Hello, We are sorry your email was in the junk before and we didn't notice this. So your order was shipped out. If you would like to keep this order, we will offer you 50% OFF for the next order. If you don't need it any more, please refuse the parcel. Many thanks. Right, like I might order anything else. I made sure I updated Paypal on this. Doesn't explain why they shipped when Paypal also emailed them before they "shipped". Did theirs go into a junk folder too???
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