My account is not yet listed in the PalPal database of registered charities, even though I submitted my docs and received an email on November 19 that stated, "Welcome to PayPal! We're proud that you've chosen us to support your important work, and we want to make it a little easier to get started. Because the business is a registered charity, your account is receiving our discounted rate. Your fee for online payments has been adjusted to 1.99% + $0.49 per transaction. This change has already been noted on your PayPal account." I need my charity to be added to the PayPal list of registered charities please so that I can start a GoFundMe campaign for my charity.
A clue to the problem might be that, although I received the email on November 19 stating that my charity was confirmed, my charity still appears to be unconfirmed in the PayPal web interface (see attached photo). When I click on "Confirm your charity" I get this screen, which has been like this for a few weeks now (see attached other photo).
This makes me think that there is something stuck in the approval process. I got the approval email but it seems something remains to be done on PayPal's end so that my charity is fully confirmed and listed in PayPal's database of approved charities.
What else do I need to do? Thanks for any help.
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