Thank you so much for your help. I should have been more specific I still have my English bank account, house etc in England therefore whilst here in Canada I use that PayPal account for purchases in England. I have done so for 5 years it is only recently with the new security that I can no longer access as I don’t have that that phone number any more to complete the security check. I will try some of your suggestions. Being 8 hours behind I probably haven’t tried during UK business hours. Thanks again
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