Thank you for reaching out to us through the Community!
I'm sorry to hear you're having issues with the mobile app. If the system tells you that you have to call our Customer Care, here you can find a link with the contact page: https://www.paypal.com/smarthelp/contact-us. If you need to call while you're logged out, you can do it by clicking 'Call us' > 'Call us as a guest'.
I hope it helps.
... View more