Hello, PayPal permanently limited my access to my account over getting a refund. On March 02, I participated on a group buy to purchase keyboard key caps that was suppose to go in production and ship by the end of July. I made the payment through Paypal. I have the confirmation email and transaction ID. The key caps was delayed hasnt shipped till today . On October 25, I asked them to cancel my group buy order and they wanted to take 3% service fee. I agreed and asked them to proceed with the refund. They refunded the remaining amount back to my paypal, paypal ask me to provide some information to have access to the funds. Upon providing the information requested, paypal decides to permanently limit my account. I also received another email asking me to process an order as soon as possible over the refund I received. Who should I contact to verify my information and verify my information? why would paypal have the power to limit my access to my funds because they mistakenly detected fraud? any help will be appreciated thank you
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