I sold an item; the buyer has been sent and has received the item, confirmed by royal mail. The payment is still pending. I got an email about upgrading my account to a business account by having the buyer send me more money and me send it back once my account is upgraded, for my money to then be released. I have not heard anything from PayPal for 3 days now, I have been emailing support with no response. I have no idea what to do now. Is the buyer supposed to just send the money normally? Am I supposed to do something? Are PayPal supposed to? I’m so confused. I need the money for Christmas. Will the payment be released in the 21 days? Please help.
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