Hello, @Deanakay83. Thanks for taking the time to add your concern here on the PayPal Community Forum.
I'm sorry for any inconvenience, but you will need to call Customer Service to address this situation. It's not possible for us to review an account based on a contact here on the Community, and this situation will require checking your Zettle account information.
Please log on to your PayPal account, click Contact at the bottom of the page, and select the topic that best fits your concern to see options to communication securely with Customer Service. Once you are in touch, please let the Representative know you need to speak to Zettle Customer Support. I hope this is helpful. Thanks for your patience during this time.
Sincerely,
Michael
PayPal_Michael
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