Thanks for the reply but I am still not having any luck. Have been trying for three days now and leaving the logo there for long periods of time at least overnight. If I try a different logo option I remove it first before uploading another. All my options have been within the stated parameters. I submitted a ticket to PP support who agreed there was a problem. They say they have changed the h x w to w x h on their system (I have pasted the response below) and it has resolved the problem and closed the case. To reopen you are supposed to follow the link provided but there was not a link on the email and of course the logo still does not work. I am at a complete loss now unless anyone has any other suggestions. "I apologize for any inconvenience. The logo states it must have a max File resolution: 75 (h) x 200 (w) pixels. Standard dimensions would have width then height: 200x75 and a max size of 100kb With a logo no more than 200x75 and under 100kb I was able to change my logo. I've requested the H x W be changed to W x H."
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