Why can't people find my business name or @username in the Send Money search, and what can be done to fix it? The send money search box does not offer up my business name or @username that are recorded with Paypal. Have been getting nowhere with Paypal Customer Service chat about this issue. They apparently don't understand even though I have linked to the Send Money page on Paypal website https://www.paypal.com/myaccount/transfer/homepage/pay, provided screenshots, and described the issue with words. They keep saying to use paypal.me, or enter email or phone number, and refuse to troubleshoot why my business name and username do not show up. Other people's business names and usernames show up in search, why not mine? Have tested with my own account, and other people's accounts. I have a long time business account name and a paypal.me name that are the same. Hope you don't have this problem too, but check it out, and let me know if it does or doesn't work for you.
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