USPS tracking number supplied by seller to PayPal ( but not directly to me by seller) reported that package was delivered Oct 7 to front porch (no address!) in my city. When I visited the local post office Oct 9, their investigation of this tracking number revealed: the package was delivered to a different address in my city; and the weight of the package was only 3 oz ( my order was for 500 grams - which is more than 16 oz. Thus it could not have been what I ordered! The local post office investigator wants to share with PayPal this information, but all my efforts to have PayPal respond are fruitless.
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USPS tracking website only showed me that package was left on front porch in my city--but no name or address! But my local post office investigated this tracking # and discovered package of only 3oz sent to different address in my city. My order actually weighed over 1 pound. The local post office investigator wants to share this info and gave me contact name and tel number and wants to share info with PayPal- but PalPal won't respond to my case/messages/dispute or look at clear evidence of criminal fraud. The fraud works because a buyer looking at tracking report (without address) would be led to believe that the package had to have been stolen since " it was left at front porch" . So my credit card canceled my payment to PayPal and gave me a new credit card number. PayPal policy empowers fraud by refusing to acknowledge that real tracking #'s can still be shown to be fraudulent upon investigation by post office.
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