This is literally INSANE! I did my taxes via Turbo Tax. I got my state refund on September 15. On September 28th TBG (the company turbo tax uses to deposit your taxes after fees are taken) direct deposited my $4318 fenders tax return. PAYPAL LOST IT! They have no records of it EVEN though the account number and routing numbers were correct (verified 4 times!) PayPal’s first response? Verify again. UH no! Another reply? Have them cancel and send again! THEY CANT BECAUSE THEY NO LONGER HAVE THE $$ PAYPAL does!! Well they claim Bancorp and Wellsfargo does their banking, the routing number is linked to OCEANFIRST BANK in NJ. I learned this when calling Bancorp. PayPal refuses to tell me the name of the bank used for my account direct deposit. TPG provided me with a tracing number as proof it was sent to PayPal and the correct again. Every single time I call and end up screaming because the last response I got was no one could help me yet. WHAT? I have TWO little babies, YOU are withholding my money. I contacted a lawyer as of this evening. Has this happened to anyone else? Anything similar? I’m calling Ocean First bank tomorrow morning and demanding payment since it went to their bank.
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