A few years ago, I made this paypal account under my gamertag name (Knassti <removed>) and connected my bank debit card (under my real name) to purchase things online through paypal. Never ran into any issues. Fast forward a few years and I have recently sold something for a large sum (nearly 7,000) and now that I am trying to accept the balance and place it on my bank debit card (same one from years ago), it will not let me "accept the payment" to move funds. It won't let me connect my bank account. I tried to make a "paypal balance" account and it wants me to send in ID documents to confirm my identity. I sent in documents with my real information, and it has denied it because of different names. I tried "changing name" but Paypal will not allow the name change. How can I straighten this issue out to receive my funds? I have tried to speak with representatives online and through the phone about the issue, but I have made no progress. Please, somebody help.
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