Here's an Update .. a really good one! I put thru the void labels as requested by eBay. After reading the posts here, I did not hold out much hope that my monies would be returned. To recap .. I tried to print out a label for a customer. The third try was a charm but I was charged for the previous labels that did not print properly. If you go to eBay and void the transaction within 24 hours of the error, you will get a refund. PayPal states that a refund could take up to 21 days, but my refunds took about 2 weeks. And, I had to do nothing extra to receive my refunds. Easy. Done. My suggestion for all those who are trying to figure out refunds for unused labels (and charged), follow the instructions. Call PayPal if you must, they'll be happy to walk you thru the procedures. Stay calm, it will be resolved. Mine was!
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