I just won my case against them, had ordered a guitar, got three beads. Complained to PP, they made them send me a USPS tracking number. Package arrived, it was THREE BEADS. Complained again, was told they would refund if I sent the beads back...but instead of to the return address in NJ, to CHINA. Not having that, I filed reports on the states attorneys general websites in NJ and my state. Told PayPal if they didn't help, would report them to the FTC. They were giving me stock answers. Finally got a supervisor to step in, an they asked me to file a report at https://www.ic3.gov/ and send them a copy. Once that was done, PP did the right thing and ruled that they tried to scam me and are issuing a refund. DON'T GIVE UP!! Keep at customer service, and file a report at https://www.ic3.gov and with your state authorities. The more they hear about these guys, the more they'll investigate. Save all communications, take pictures, screenshot any websites and confirmation pages. Don't let them win!
... View more