I recently tried purchasing an item online directly to their address that was sent to me. After I had made the transaction I was blocked by the merchant from all forms of media and completely ignores any email attempts. Benefit of the doubt I tried to wait a few days to see if they were just busy but it’s been 4 days and nothing. I wouldn’t be as upset if I could get a response but I tried to file a dispute and it was closed the same day saying it was not a suspicious purchase even know that was not what I even said in my dispute. So I’m not sure if it was a bot that ended my dispute or what but I’m just and a standstill of what I should do or even who to contact because I cannot put another dispute in since I have already placed one. I wouldn’t be as upset but it was a pretty large sum of money. Thanks for anyone who can help.
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