Hello All, Thanks for your patience. The developer team have released an update to resolve the issue of not being able to link sandbox accounts created via "www.sandbox.paypal.com" to a developer account and I've tested this today and it worked well for me. Apologies for any inconvenience caused. Thanks !
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Hi @FatimaAbdulla,
Welcome to the Community!
Please get in touch with us directly so we can look into this for you and see what options you have available.
You can find our contact information here.
Hopefully, this helps.
PayPal_Craig
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Hello All, Requests for reference transactions on production / live accounts need to be directed towards our customer service team. https://www.paypal.com/smarthelp/contact-us For sandbox accounts, you can create a new post, share the merchant id for your sandbox account and we can take a look at your sandbox account configuration. Thanks !
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