Thanks. I have called that number many times before posting. It always ends up with a voice recording which says they cannot help me via the phone. This is why I posted. It seems there is no way to contact paypal if their answering service doesn't push you through to an operator, a living agent you can talk to. So I cannot use Paypal, I cannot verify the account, I cannot cancel the account. I guess I'll have to go to my bank and cancel their access to it but the account will remain unused forevermore. I would prefer, though, to first delete my banking information from the paypal database before abandoning using it. I am very disappointed to have hit such a brick wall with a service I have used for very many years.
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