Hi on the 15th of August i sent the buyer the item that they brought from me on my e.bay account they paid for it through pay pal and the funds went into my pay pal account as a credit.the item still has not reached the destination and the buyer has put in a claim on e bay to say he did not receive the item last week on 6th September..so my pay pal account now is saying that it is in minus credit because the buyer put in a claim,but it has been either lost or delayed in transit,,so surely this is not my fault because i sent him the parcel and i also have a receipt and tracking number from Australian post.can someone advise me what i need to about this because i have sent the item but i am having to pay full price to the buyer still.?
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