I bought an item on ebay a few weeks ago. It had USPS tracking, which I've been checking. About a week ago the item was at a sorting facility - then never left. I've contacted the seller, and they said it looks like the item has been lost in the mail, and that they're not liable to refund me my money, because I didn't get insurance and the tracking number proves they sent the item. I thought that the seller had to prove the item had been DELIVERED, and that insurance is just protection for them if the item is lost, and not me. Will I be able to get my money back?
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