UPDATE 09/28/2021 After I contacted the Better Business Bureau a week ago, the Escalations team finally released the hold I waited for a year and a half and I was able to withdraw from my bank account. My last resort was arbitration and I did not have to go through it. This was my 4th BBB report I reported before the resolution So my advice for all: Everyone's case is different, but you should never give up on your money, no matter how big or little the amount is. You're entitled to it. Always use the BBB and make updates and never use social media or call them. They will not help you. Take it to higher up. NEVER accept any response they make you don't find acceptable. Here's my case: https://sanjose.app.bbb.org/complaint/view/960715/c/e3nh6m
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I seen there are people getting scammed over their money. 180 day lock? Reserve funds? They locked my account up by holding $564 until I show them some paper work for my business. I done that and it is still stuck in review. PayPal Twitter is useless. Facebook doesn't work. All they do is say this same message: Apologies for the inconvenience again. Can you please respond in DM with the details of the issue you have so that we can assist you further? ^RS That's a freaking bot talking. What's worse is that no matter how many times you complain to them, they don't care. They are a multi-billion dollar company. This is what Ashwini from the Merchant Risk Review told me on 8/28/2021: Thank you for contacting PayPal regarding the reserves added to your account. We have completed our review of your request to adjust your account's reserve settings. Unfortunately, we are not able to approve your request at this time. You may contact PayPal days from today's date and we will conduct a new review of your reserve settings. The decision regarding your reserve setting was based on our review of the level of risk associated with your account. We looked at several factors in determining that there is a high level of risk associated with your account including: (It's long) I reported them to the BBB and this lady named Chaitanya from Office of Escalations told me they will not release funds until I pay a balance to a linked account I have nothing to do with (from 11/30/2020) I have been fighting PayPal since March 2020 and they will not budge. They limit your account and not look back. So what did I do? I'm reporting them and filing complaints to the following: ROB BONTA Attorney General Consumer Complaint Against A Business/Company What do I need to know before I file a complaint? | Federal Reserve Consumer Help And apparently this company named Fairshake helps deal with PayPal complaints If Fairshake does not work or PayPal doesn't release the funds, I will seek Arbitration and possibly Small Claims Court. You should too. I will make an update when they respond with the FTC, California Attorney General and Fairshake. I will add additional resources to help with this injustice.
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