Thank you @kernowlass for all your help on this one!! We appreciate all your expertise you lend our users 🙂
@megs0511, it sounds like your funds may be on hold - is that right? If so, here's a great Help Center Guide All About Holds you may find useful.
If the payment isn't on hold, do you see any steps that need to be completed in your Resolution Center?
I hope that helps!
- Jon K
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