NasirB

NasirB · ‎Apr-13-2022

Hi @SamuelChurch. I recommend you to login to your PayPal account and check the status of the transaction. If it shows 'Pending' the charges wouldn't have been deducted from the funding source, also you can get in touch with the merchant to get it cancelled. Click here for more information about PayPal Pay in 3. I hope that the provided information helps, stay safe and have a great day! Nasir

NasirB · ‎Mar-27-2022

Hi @SrdjanSavic. It looks like the order is pending and the funds will be charged only when the merchant accepts the authorization. Click here for more information about the pending order. I hope that the provided information helps. Stay safe and have a good day! Nasir

NasirB · ‎Mar-27-2022

Hi @Janie-30. Kindly note that due to banking regulations, all the refunds would be processed to the card which was used while making the purchase. However, as the refund is processed by the merchant, you can get in touch with them for further clarification about this. Thank you! Stay safe and have a great day! Nasir

NasirB · ‎Mar-13-2022

Hi @Shivarani. If you are looking to link a bank, click here for the steps. I hope that the provided information helps, stay safe and have a good day! Nasir

NasirB · ‎Mar-13-2022

Hi @frankie_uk. Kindly note that it's not recommended to share the login information when the security is in question. Moreover, there's no such option to limit/hide the information within the account. If the user needs any help with their account, they can reach out to the support directly. I hope that the provided information helps. Stay safe and have a great day! Nasir

NasirB · ‎Mar-06-2022

Hi @SamirH88. If you were charged multiple times, I recommend you to get in touch with the recipient to ask for a refund. You can find their contact information by clicking the transaction on the Activity page of your PayPal account. If they do not help you, feel free to report a billing issue. Stay safe and have a good day! Nasir

NasirB · ‎Mar-06-2022

Hi @psbtools. I recommend you to click here to set the payment receiving preference. I hope that the provided information helps. Stay safe and have a good day! Nasir

NasirB · ‎Mar-06-2022

Hi @ahmedmamdoh. Kindly note that sender will get an option to choose the currency type if they are sending money from abroad. Based on the currency they choose, the funds will be processed accordingly. Thank you! Stay safe and have a good day! Nasir

NasirB · ‎Mar-06-2022

Hi @agentj1. Kindly note that the refund will be processed in 3-5 business days once the card is confirmed. However, it would take up to 30 days to reflect on the card statement depending on the card issuer. Thank you! Stay safe and have a great day! Nasir

NasirB · ‎Feb-26-2022

Hi @elamraouimed. I recommend you to clear out the caches and cookies of the browser and try adding the bank again. If you still do not receive the code, you can check with the network operator if there's something wrong at their end. Stay safe and have a good day! Nasir

NasirB · ‎Feb-26-2022

Hi @Stevev1. Please note that the Guest checkout is applicable only when you have a website and if someone click on the choose to checkout to with PayPal, they should be able to send the money as a guest directly from the card/bank. Or they may have to sign-up for a PayPal account in order to send you money. I hope that the provided information helps. Stay safe and have a good day! Nasir

NasirB · ‎Feb-26-2022

Hi @NikoKantaria. Please note that the money could be withdrawn only in the local currency as per the country your account registered with. The funds would be automatically converted when a withdrawal is made. I hope that the provided information helps. Stay safe and have a good day! Nasir

NasirB · ‎Feb-26-2022

Hi @ashleyaboy You can download the customized history log from your PayPal account, From the top of the Summary page click "Activity"> Near the upper right click "Statements" > On the left click "See More Reports" > On the left click "Activity Download" > From the "Transaction Type" drop down menu select "All Transactions" then select the date range and format and then click "Create Report or Download". I hope that the provided information helps. Stay safe and have a good day! Nasir

NasirB · ‎Feb-26-2022

Hi @BMarkham712. You should be able to send the money if you get an option to choose the card while paying someone through PayPal. I hope that the provided information helps. Stay safe and have a good day! Nasir

NasirB · ‎Feb-26-2022

Hi @ssparkz. If the status of the transaction shows 'Completed' and the withdrawal was made as standard, this would take up to 3-5 business days to reflect on your bank. However, if this was a faster funds withdrawal, it would take up to 24 hours. I hope that the provided information helps, stay safe and have a good day! Nasir

NasirB · ‎Feb-11-2022

Hi @SimpleTheater. If you are sending the payment for personal reasons , you can choose the option to send as 'Friends and Family'. The fee will be charged if you choose to pay as 'Goods and Service'. Click here for more information about fees. I hope that the provided information helps, stay safe and have a good day! Nasir

NasirB · ‎Feb-11-2022

Hi @hamzaghani. It could be various reasons why the money was not received by the recipient. I recommend you to check if you have entered the correct email address while sending money. If that's correct and the status of the payment shows 'Completed', you can check with them if they have confirmed their email address to claim the money. I hope that the provided information helps, stay safe and have a good day! Nasir

NasirB · ‎Feb-11-2022

Hi @LiamW99. If the refund has been processed, it would take around 3-5 business days for the money to be deducted from your bank account. I hope that the provided information helps, stay safe and have a good day! Nasir

NasirB · ‎Feb-11-2022

Hi @Traceybarry. If you wish to get a refund, you can get in touch with the merchant. You will their contact information on the email receipt which you got after making a purchase. If the merchant do not help you and you wish to file a dispute, you can sign-up for the account using the sign-up link provided in the same email. I hope that the provided information was helpful. Stay safe and have a good day! Nasir

NasirB · ‎Feb-11-2022

Hi @elazamora. If the transaction has disappeared, it's possible that the order might have been voided. Please note that the charges will be taken out from the bank/card only when the status of the transaction shows 'Completed' on your PayPal account. I recommend you to check the card/bank statement, the money should be released back which was held temporarily. Hope the provided information helps, stay safe and have a good day! Nasir

NasirB · ‎Feb-06-2022

Hi @astaigijoa7. Kindly note that PayPal will not share any of the personal information to the buyers, they can only see your Business name, website information (if available) and email address. Hope the provided information helps. Stay safe and have a good day! Nasir

NasirB · ‎Jan-22-2022

Hi @laurenf22. If the status of the transaction on your PayPal account shows as 'Refunded', the money should arrive to your PayPal balance in 3-5 business days and you would have to withdraw the money to your bank/card accordingly. Click here for more information. Stay safe and have a good day! Nasir

NasirB · ‎Jan-22-2022

Hi @Nicolemn. I understand your concern about the payment not reflecting. Do you recall making the transaction as a guest checkout (without logging in to PayPal)? These transactions will not reflect on your PayPal but, you would receive an email receipt on the email address entered while making the purchase. Stay safe and have a good day! -Nasir

NasirB · ‎Jan-22-2022

Hi @temp20220121f. I understand your concern about split payments. Unfortunately, you can split the payment using the card. However, if you have a linked bank account, you can add money or you can use the bank at the time of checkout so that the PayPal balance will be used and the rest of the payment will be taken out from the bank. Stay safe and have a great day! Nasir

NasirB · ‎Jan-22-2022

Hi @TungNgo. It looks like the buyer has trouble making a payment. If the issue is with the particular buyer, this could be a technical glitch. You can request them to clear the caches and cookies or try using a different browser. Hopefully, they should be able to procced. Stay safe and have a good day! Nasir

NasirB · ‎Jan-16-2022

Hi @Durgi. It looks like you want to know if you can send money with bank account. You would need a credit or debit card to make a payment, click here for more information. Stay safe and have a good day! Nasir

NasirB · ‎Jan-16-2022

Hi @downoakleaf. If the payment was made twice, you can get in touch with the merchant to ask for a refund for one of the payment. You can find their contact information by clicking on the transaction on Activity page of your PayPal account. Stay safe and have a good day! Nasir

NasirB · ‎Jan-16-2022

Hi @subpardaemon. It looks like you are unable to use prepaid card for the purchase. It's possible that some of the merchant do not accept the prepaid cards as the payment method and that could be the reason the system shows the bank card. Stay safe and have a good day! Nasir

NasirB · ‎Jan-16-2022

Hi @Xela94. It's simple to make a purchase. If there's an option to pay with PayPal, you may just have to click on it and login to your PayPal account to complete the payment. Stay safe and have a good day! Nasir

NasirB · ‎Jan-09-2022

Hi @Hinode3. If the status of the transaction shows 'Completed' on your PayPal account, it would take up to 5-7 days for the funds to reach the PayPal system. I recommend you to wait for the timeframe. Stay safe and have a good day! Nasir

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