Totally agree. I have wasted hours of my time contacting customer service to try to pay off my balances properly. There is no easy way to do this, and once you finally do, you have to wait, nervously, 1-3 billing cycles to see if they actually did what you asked! In my case, last time they didn't!! So...I had to call back and complain again to get them to fix their admitted "mistake!" I thought they passed a law ending these types of shady banking practices during the recession. I am currently paying off all of my balances, and then I will stop using PayPal Credit altogether. I will never do business through Synchrony Bank again, and I urge you all to do the same. I have good credit and, therefore, many other options. This is unacceptable on every level, and this is the first time I have EVER dealt with this type of filth from a credit company.
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