As a merchant, I bet this is happening to 90% of my orders, punters getting told this well known phrase and leaving, probably never to return. I've been going thru' this bit by bit for months now and I bet we're not alone. All was well with my website up until the first week in December, then it was like a switch being turned off. At first I put it down to the Xmas season, but it carried on. Lord knows how many options I've tried to no avail, I keep checking PayPal's inner guts because you start to doubt yourself, or you think you may've made a typo, or they may have changed things and not said anything! Then came the Sandbox turn-around since May, they've prepared a 'white list' of IP addresses for Live & Sandbox and mine should be on it - but it ain't BUT I can't seem to get an answer from the 'trained experts' - they just refer me to a url and hope for the best. I think I could do this (add my IP or change my IP) if I had access to the Program Manager, but all links to it are dead ends, it doesn't exist anymore. So, I'm stuffed. Apparently it's hit & miss if I get an order come through, but that's not how it's supposed to be surely? If anyone reading this has the slightest inckling on how I'm supposed to reslove this, then please, please make yourself known, please!
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