@jamesbtex wrote: I've got the same problem. I had been using Fidelity cash account as a means of paying for things thru PayPal and I have been using it flawlessly for almost a year. Then one payment bounced due to lack of funds which 12 hours later was in my account, a second attempt was made and payment was competed. However since that moment on I'm getting that same stupid message about needing to login to my UMB account. Here is the problem. The actual cash account is with Fidelity. UMB is only a bank they use as a middle man to transfer the money. I don't actually have a UMB account because of the way Fidelity has it set up. Yet this stupid Yodlee is asking me for a login and password for the UMB bank!! As I mentioned they are only a middle man that handles the transfer, I don't actually have an account with them, therefore I'm stuck. I can't use me Fidelity cash account anymore because of this. I called Fidelity, they say everything is good on their end, no issues preventing payment. I called UMB, they said it's not them causing it and they verified I don't have an account with them, that they only provide the money transfer service with Fidelity. Both UMB and Fidelity tells me to call PayPal, it's there responsibility. So I'm on the phone with PayPal for 1.5 hours and they are clueless, first they never even heard of Yodlee. They finally they said they was going to connect me with the PayPal backend technical support, I said OK and click, that was the end of that phone call. If Paypal is going to use Yodlee to check that banks are valid then PayPal needs to train there support people to handle issues like this! Yodlee needs to get their act together and understand the banking structure that I had been using for almost a year with no issues!! Yodlee, that is NO account, therefore NO login username and password, so why are you even asking for one?????? Very Frustrated, James @jamesbtex wrote: I've got the same problem. I had been using Fidelity cash account as a means of paying for things thru PayPal and I have been using it flawlessly for almost a year. Then one payment bounced due to lack of funds which 12 hours later was in my account, a second attempt was made and payment was competed. However since that moment on I'm getting that same stupid message about needing to login to my UMB account. Here is the problem. The actual cash account is with Fidelity. UMB is only a bank they use as a middle man to transfer the money. I don't actually have a UMB account because of the way Fidelity has it set up. Yet this stupid Yodlee is asking me for a login and password for the UMB bank!! As I mentioned they are only a middle man that handles the transfer, I don't actually have an account with them, therefore I'm stuck. I can't use me Fidelity cash account anymore because of this. I called Fidelity, they say everything is good on their end, no issues preventing payment. I called UMB, they said it's not them causing it and they verified I don't have an account with them, that they only provide the money transfer service with Fidelity. Both UMB and Fidelity tells me to call PayPal, it's there responsibility. So I'm on the phone with PayPal for 1.5 hours and they are clueless, first they never even heard of Yodlee. They finally they said they was going to connect me with the PayPal backend technical support, I said OK and click, that was the end of that phone call. If Paypal is going to use Yodlee to check that banks are valid then PayPal needs to train there support people to handle issues like this! Yodlee needs to get their act together and understand the banking structure that I had been using for almost a year with no issues!! Yodlee, that is NO account, therefore NO login username and password, so why are you even asking for one?????? Very Frustrated, James
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