@loan0071 There’s no “account limitation” issue like asking for identity verification but that PayPal disabled or made the service unavailable, this PayPal Topup service on your account for some reason. Reach out to customer service for assistance: 1. https://www.paypal.com/be/smarthelp/contact-us 2. Click Feedback and formal complaints 3. Click PayPal policy/product feature 4. Click Email Us. Explain that this service has been disabled or unavailable on your account and you would like to use it or receive advice on another way to top up.
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