Please I need help, I sold an item through eBay, item was shipped with proof of tracking and delivery and I even got a positive comment from true seller. So a few weeks after the purchase I get a chargeback because the buyer is claiming that the purchase was unauthorized and PayPal as now sided with the buyer. I don’t understand why I lost the money when I did everything eBay and PayPal told me to do, ship the item after they told me it was ok to do so and now they gave my money back to the buyer without even getting me my item back! My sale was eligible for seller protection so why am I not protected against this fraud and why is PayPal not making the buyer give me back my item before taking my money away?
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