So I have a pending transaction on my account that I didn't authorize. I don't know who made it or how it was made. And when I went to the resolution part to try and cancel the payment and/or get my money refunded it says that it can't cancel that transaction due to the user agreement. I've read the entire user agreement and I don't see why I shouldn't be able to cancel as nothing in the user agreement seemed to include this transaction. Has anyone else had this problem and if so what was your plan of action to get the situation resolved?
... View more