Jesus God in Heaven! 🙄 Sorry community, but I really am **bleep** off at PayPal UK at the moment! They TRULY are chumps!!
I CAN'T get back into my account, after not having used it for a while, and having lost my phone and I now have a phone with a different number!! THEY KEEP ASKING TO CALL ME OR TEXT ME AT MY OLD NUMBER!! They won't let me change this option - except to ANOTHER old number, that I likewise don't have any more!! GRRR!!! 😡
PayPal UK are being total, total pillocks. This just shows the kind of people that run them; at least in the UK. I don't know how much better customer service is in the US. Their US tel no is all over the web. I have found two for the UK: only one says it is out of service, and the other busy!! The web says that their customer service has broken down during Covid!! CAN'T THESE IDIOTS DO ANY BETTER??
The worst thing IS - they've kind of let me *partially* log into my account - but they won't give me full access without this stupid pantsing "2-factor authentication""!! Or whatever stupid name they think of it next. I don't *care* about Europe or European requirements - we've left them, anyway! So what's the point??
They should at least allow people *more options to change their details" - particularly if they haven't used the account for a while! I haven't because I've been on benefits. I don't have anything in there anyway. But NOW - that I've had an opportunity to get some online employment - THEY WON'T LET ME IN MY PAYPAL!! Good job I don't need immediate access; but I need to get access asap.
As I said, they *know* it's me, and they've just allowed me, today, to *change my password*! They made me fill out a dozen ReCaptchas; stupid traffic lights and all; and they even asked me the answers to two security questions, which I vaguely remembered, but I wasn't sure if I needed to put in the full name of what they were asking... But they didn't say I'd got it wrong. They ALLOWED me to change my password - by sending one of those codes to my *email*, which I still have!! BUT THEY WON'T LET ME INTO MY ACCOUNT AND I CAN'T GET THEM ON THE PHONE!! Nor can I even enter the message area on this stupid site. (I'm not sure if it would take me to PayPal UK anyway.
CAN SOMEONE PLEASE HELP ME TO REGAIN ACCESS TO MY ACCOUNT BEFORE i *EXPLODE*??
iF ANYONE actually FROM PayPal is on this forum - so someone with some responsibility - CAN you get PayPal to email me??
As I said - Jesus God - and during Coronavirus too!! It's disgusting. I've spent the whole morning on it and am barely holding back most of the swearwords I want to say. PayPal is a fine site - when idiots managing it don't mess it up; don't care more about Europe than about their customers - and don't balls up the entirety of their customer service!!
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