I bought something off a Facebook ad figuring if it didn't arrive or wasn't what was advertised PayPal would help. Well a few weeks passed after ordering the item I emailed the company asking where it was and they immediately sent me an email cancelling my order but never refunded me. So I contacted PayPal, they did there thing and a few days later they said I was denied because the company sent them a tracking number that said the item arrived. Now the company sent me an email saying they went it and I owe them. I've tried contacting the company but they never contact me back. PayPal won't help or at least hasn't got back to me, I messaged them over a week ago. I have the email that says they cancelled my order and they never gave me a tracking number, all they told me was they would contact me and check there website. I would appreciate some advise. Thanks
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