Hi there, A few years ago a friend and I created an account together as we had many shared purchases while travelling. The account is in her name, but all my payment details and contact details are attached. I have attempted to change the name, but because it’s a completely different name PayPal won’t allow. Now suddenly PayPal is asking to confirm my identity, which I can’t do because it’s in the wrong name! I am happy to just create a new account, but I have money in my account that it won’t let me withdraw. Please help! My friend who’s name it’s in can help with the process but we don’t know how to fix it. Thanks in advance.
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