I made 2 transactions through paypal that was offered on a company's website. Since I was not familiar with the companies I went through paypal with my credit card. Both I have filed disputes on (China companies) When I called to file disputes, the Paypal agent said to open a Paypal account online and these 2 transactions will appear on my new account. They have not and I used the exact email I used in the transactions. Anything I'm missing here?
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