Hi there @herwan
Thanks for your post, and welcome to the Community! I'm sorry to hear your recent payment defaulted to the wrong account. In most instances when there's an issue with a payment, we recommend getting in touch with the merchant to see if they have the option to refund the transaction. If they're unable to do so and an issue occurs with the order, like if you don't receive it or receive the wrong order, then you can Report a Problem with Your Purchase. I hope this can be resolved soon.
Take care,
- Celeste S.
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