I feel your pain as I experienced something very similar to you. Yokawa sent me a tracking number and my many e-mails received a reply saying the item was delivered to me, with the tracking number from the post office. I contacted the post office and they told me the item with that tracking number was not addressed to me. I contacted the Post Master, and was so persistent, that to get rid of me, he sent me the notice with the same tracking number, from Yokawa, addressed to another name AND address! I sent a copy to Yokawa, they apologized and promised to send my item [an outdoor security camera]. Bottom line, They kept promising and promising, until finally they blocked my e-mails from their 4 e-mail addresses I had, and I never received the camera, nor had my money returned. By then the 90 days PayPal limits a payer to for a PayPal refund had already passed, and PayPal was happy to let me know they cannot intervene because of that. My anger is not as much with the scammers, as it is with PayPal. After my disaster, I found the PayPal Community and came to realize that the company was reported to PayPal as scamming many PayPal users. PayPal should have been a responsible company and flagged Yokawa, with a warning to all future payers of the company's negative customer ratings/feedback. I have found complaints that were more than a year prior to my experience! I no longer trust PayPal, and am scaling back my use of the company, with an aim at eventually cancelling it totally.
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