Hi @emmachaplin2014,
I'm sorry to hear that you're having issues with your account. If your account has been limited, you can learn how to lift the limitation here. If you need further assistance, please contact our Customer Support by clicking 'Contact' at the bottom of any PayPal website page for available options. You can also reach out by sending a private message on Facebook or a direct message on Twitter.
I hope this helps!
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