I just created this Mexican account as I am in mexico. I had to do it because my original account is locked. It requires a code sent to my cell but the cell# is in Mexico and the code never arrives. I want to add the prefix 52 to my number on the original account but it is a perpetual **bleep** that keeps taking me back to the incorrect codes. My original account is <removed>and I use it a lot but I cannot change the phone number to login. The original number is in AB but It is a land line that I put on a temporary hold until I return. The only help line to call is in Spanish and I am not able to understand
I NEED an english speaking agent that will fix this. Also, if I am required to add more ID info, I cannot do that as all my original PP details are on desk at my house in AB..THANKS
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