unfortunately I can not help you, I am a mere customer like you and we all are paypal made it clear they are not accountable for the community support we get here, yet they forward us here... all I can say is I have account problems too and that their systems are faulty it seems like paypal struggles between hackers on one end and anti-hack systems that ruin legitimate customers trust on the other end I don't want to judge but those are scary times to be a paypal customer, especially if you have money in your account
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paypal is getting scary these days I received a lovely notification : verify your identity or we disable your account in 30 days I try to verify my account but I'm stuck in the step 1 "business info" (I am actually a not-for-profit organization) when I click next I get no error message, no nothing, it loads but it doesn't move to step 2, stuck in page 1 with no other option than "finish later" I contact paypal support through the website, I send a message and get some irrelevant robot answer shortly after. it tells me to reply the message if not satisfactory so that's what I did, and guess what I get exactly the same irrelevant robot answer. back in the days we could send a mail to support, get proper support via email, things have changed and it is scary systems are faulty, support is extremely painful and they forward us to a forum and claim they are not accountable for the support we get here what the hell paypal? anybody knows how/if we can get through such situations?
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