I too was scammed by this company. I ordered a Schwinn bike trailer for my daughter. You think I would learn my lesson I was scammed by another website about 2 months ago?. I got refunds for both. I just got a refund today. First be persistent . I was provided with a Usps tracking number today by the seller that says delivery 3 days ago to the city which I live, but there was a flaw , the label was created April 8th and I ordered it May 2. I am smarter than these scammers. I immediately messaged PayPal Told them how can they create a label in April when I ordered this May 2nd. They immediately gave me a refund. I hope this helps. There is probably flaws in most tracking just try to find it .
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