Hello I’m writing here because I’m appalled that money can be lost so easily via PayPal. I was required to set up a PayPal account to receive a £7000 refund from a training company based in the US. I accept full responsibility for making a two-digit mistake in the email address I gave them. When I realised my mistake I contacted PayPal. They gave me the name of the person who received the money in error and I emailed her. No response. The company also raised the matter with PayPal but have been told there’s nothing PayPal can do and the matter is closed. How come there’s no check between a recipient’s name and their email address? How can it be so easy for a mistake like this to be made and there’s no chance of restitution? I’m so upset about this and I just need to express that!
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